"Ladies and gentlemen, with this letter, which I ask you to accept as a thank you, I would like to express my gratitude to your employee Ivan Tonev.
Mr. Tonev, in performing his duties, showed great professionalism, empathy, responsiveness and, most importantly, a human attitude towards me in solving the issue of buying an apartment.
Anyone who chooses and purchases a residential property knows that this is related to assessing a number of problems and satisfying multiple buyer wishes. At this important moment as a buyer, Mr. Ivan Tonev was extremely useful to me, explaining to me a number of questions and offering variants, using a rich argument for the positive and negative aspects of the given object, showing his high competence as well. Not for a moment, Mr. Tonev did not refuse to take part of his time to visit the sites that I had also outlined, besides his suggestions. I also impressed my legal culture with regard to the legal requirements concerning the purchase and sale of housing.
Thanks to Mr. Tonev, I am already a happy owner of an apartment that satisfies my requirements to a large extent.
On the eve of Christmas and New Year, I want to wish you, Mr. Ivan Tonev and all of you, above all health, great happiness, professional success and satisfied customers.
Sincerely,
Assia Tzankova
BTV Creative & Technical Director
