I've known Galya and Ventsi for a long time. Ever since the mOdus hotel was known for its sophisticated hotel, but everyone who had seen it hurried to recommend it. They are the most charming type of housewives - with a refined taste of art, design, wine and food, keen travelers traveled around the world. The conversations with them are long and endlessly interesting. Together we are in the garden of mOdus, at the end of May Varna is wonderful and in their company every guest feels exceptional.
I come back to your hotel and every time everything looks the same but better. I'm sure every regular visitor will tell you this. How do you achieve it?
Ventsislav Tanchev: mOdus Varna has already lived its 11th season. Our ambition is to look as good as the day we found it.
Galina Tancheva: And this is just as complex a task as you create it.
V: Everyday effort. We are focused on service because we know that design, however good, may appeal to one another, or not. While the comfort of the guests is decisive. This is our direction. When we reached rating 9.5 three years ago, we received a reward from the Booking.com system. We were the first Bulgarian hotel in the top 250 of the 180,000 hotels in the world. After giving us the cake, it did not last for a week and the mOdus rating became 9.6 and we have kept this level since then. It is good that we are the number one for Bulgaria and the other site - TripAdvisor, where people share their opinions on the level of tourist services. I say this to make a bridge to our new projects because everything we have achieved so far is a huge obligation.
We will talk specifically about them, but now can we tell the news?
G: We are starting to build mOdus in Sofia and Plovdiv. Both locations we have chosen are very good on emblematic streets. Probably Plovdiv will overtake Sofia, we are already on the design level. We understand that our expectations will be very high.
I understand you're concentrating on another project that looks different from the Modus line?
V: We build a five-star holiday complex in Aheloy, located on an area of 47 decares. On the Bulgarian scale this is a serious plot on the first line. The interesting thing in the project is that if we can reach 70,000 built-up area, what is the permit, we build 40,000. Normally, the Bulgarian investor will find loopholes in the law to build at least 80,000 and reach 85,000 in the final. why. We envisage fewer rooms in this area, we will do something different from the traditional Bulgarian Black Sea standard. There will be about 400 large rooms and a rich hotel infrastructure - spacious common areas, lounges. In addition to the main restaurant, there will be four more A la Carte, many pools: about 6,000 square meters. m water areas.
G: This is a unique country project, extremely ambitious. We are working to provide a lot of fun for the whole family. But we will also give parents a chance to stay alone while someone takes care of the children. We have three children and we know that it is important to die from them sometimes. A adult area is provided where children are not allowed. We will also make the most of the natural resources in the area - the medicinal Pomorie mud for the wellness center. We hope to develop well on 2500 sq.m.
V: We will be happy that the whole project will be welcomed by Bulgarian tourists, not only by our foreign guests. We will provide good services, we have also provided a conference center with 800 seats. We work with full force, the rough construction is complete, we hope June 2019 to open the first season.
G: What I find interesting is that, as mOdus was unique 10 years ago, our new project is very different as a product for Bulgaria.
Even though you are a brand in the travel business, how did you decide you should do exactly that type of hotel - a question of exploration, experience, market knowledge?
V: We will be happy if it is successful, but it is a leading thing for us to make a project that we can continue to identify. Our philosophy is very simple: we want to create things that please us and who nobody is doing here. The focus is first of all in pleasure and we are convinced that if we do our job well, we can not fail to follow the good financial result, but we are not concentrated there. The general opinion of the Bulgarian hotelier is that because of the tourists who come to Bulgaria it is not worthwhile to make big efforts because they will not appreciate them. And maybe they are right. Our position is quite the opposite; when we offer the product we all know, we can not attract other guests. Not enough effort is done and you can not deny me: everyone is worth the customers.
G: When you offer a service, it is recognized by the one who needs it. The other, however, is a risk. Because if you make an effort, invest and then you know if you were right. Unfortunately, the image of Bulgaria is such a high standard and quality is not expected. You sink into the swamp because of the context in which you create.