Gergana Yakimova
Customer Service Expert
Education and Qualification

Education and qualifications

  • Bachelor "Automation, Information and Control Engineering" from Technical University, Sofia
  • Specialization "Bio-Electrical Engineering" at the Technical University, Sofia
  • Mathematical High School, profile "Mathematics and German", town of Pazardzhik

Internship and skills

  • Gergana has been working in the field of customer service since 2009 as Operator at Contact Center at Sofica Group (Bulgarian Outsourcing Company). She has worked on projects for some of the largest telecommunication companies - Mtel, Bulsatcom and Blizoo. Thanks to the clear empathy and understanding she has towards the client, Gergana joins the Unique Estates team in September 2012 as a Customer Service Expert.
  • She speaks English and German


  • Gergana likes to travel.

Prizes and achievements

  • Best colleague for 2016